Shipping: We ship via ground delivery. Standard delivery time is 5 -7 business days. If all of the items you order are in stock, your order will ship the same week as you place your order.  Other delivery options are available upon request. Our packages are professionally packed with care at a mail service center.

Our Shipping & Handling Rates:

$0 to $29.99 = $6.50
$30.00 to $49.99 = $9.00
$50.00 to $74.99 = $12.50
$75.00 to $99.99 = $14.75
$100.00 to $124.99 = $18.50
$125.00 to $149.99 = $21.50
$150.00 to $174.99 = $25.00
$175.00 to $199.99 = $27.50
$200.00 to $224.99 = $28.00
$225.00 to $249.99 = $30.00
$250.00 to $299.99 = $32.00
$300.00 to $399.99 = $38.00
$400.00 to $499.99 = $45.00
$500.00 to $599.99 = $56.50
$600.00 to $699.99 = $65.00
$700.00 to $799.99 = $78.50
$800.00 to $899.99 = $89.00
$900.00 to $999.99 = $105.00
$1,000.00 and up = $125.00
Alaska and Hawaii : shipping charges will be quoted after receipt of order.
Outside the US: shipping charges will be quoted after receipt of order.
 

Items are shipped from Tustin, CA 92780
7.75% is added for California sales tax

If incorrect shipping charges are calculated, we reserve the right to adjust the total amount of your order to reflect the true shipping charges. On occasion to avoid adjusting your charges, we may chose another delivery service that will be comparable with your pre-paid shipping charges.
Returns: All returns are subject to prior approval. If you would like to discuss returning an item, please send an email to returns@sadieolive.com or call 714-730-7087 to allow us an attempt at first resolving the issue. Please do not return an item without authorization. Original shipping charges will not be refunded. All returns are subject to a 20 percent restocking fee. Return shipping fees will be at the customers expense. Gift certificates and design work are non refundable items. Please see terms and conditions for design work policies.
Damages: If an item is damaged in transit, please call us immediately. Re-package the item using all of the original packing material. We will schedule an inspection with UPS and the item will be returned to Sadie Olive. Upon receipt of the damaged item, Sadie Olive will either issue a credit to your account or replace the item upon request.